Potbelly Sandwich Shop
Toast (mandated) + NCR Voyix
Loyalty: Paytronix
348 company-owned / 122 franchised · +19.6% units YoY
approved_supplier
The single cleanest displacement in the set. Toast is a mandated brand standard, and Paytronix appears as a named line item in the fee table at $124 per shop per month inside a $1,165 monthly technology bundle. Thanx does not have to move the POS — only the loyalty line — and that cost is already public. 74% of the estate is company-operated, so one signature deploys 348 shops on day one. Units grew 19.6% year over year.
Franchisor-controlled and corporate-heavy. With 348 of 470 shops company-owned, this is a single HQ decision with no franchisee ratification required. Marketing owns the business case; IT owns integration sign-off.
| Name | Title (as filed) | Contact / role |
|---|---|---|
| David Daniels | SVP, Chief Marketing Officer | Economic buyer. Owns the loyalty P&L and the $124/unit line. |
| Adam Noyes | President | Executive sponsor. Sign-off on any brand-standard change. |
| Jennifer Durham | SVP, Franchising and Development | Carries the change to the 122 franchised shops. |
| Angelica Lara | VP, Franchise Operations and Shop Services | Operational rollout owner. |
| Patrick J. Walsh | Senior Vice President and Chief People Officer | As filed |
| David W. Bulger | Director of Franchise Development | As filed |
| Owner / entity | Units | Markets | Phone |
|---|---|---|---|
| Bryant Keil · PBSW MD, Inc. | 13 | MD | (240) 575-9038 |
| Amer Asmar · RTA Restaurant Group LLC | 6 | FL | (727) 620-9800 |
| Justin Umthum · Lettuce Feed You 3, LLC | 3 | KY | (502) 290-0255 |
| Robert Wilbern · I'm a Wreck, LLC | 3 | IL | (708) 515-4967 |
| Shari Nasir · Sugarland Investment Group, LLC | 3 | FL | (407) 613-5144 |
| Todd Stimson · STL Sandwich Group, Inc | 3 | MO | (636) 757-3690 |
| Brent Brouse · Brouse Holdings, LLC | 2 | NC | (910) 338-9222 |
| Scott Ackerman · Aloha L'Oven, Inc. | 2 | IL | (309) 240-8332 |
Your FDD prices Paytronix at $124 a shop a month inside a $1,165 tech bundle. You already mandate Toast. We can put loyalty on the POS you already run, show ticket-level attribution Paytronix can't, and give you one number to compare against that $124.